The Introduction to Telecommunications study guide is a primer that will give you a thorough understanding of the worldwide telecommunications network. You will learn about the basic signaling and switching systems that make the telephone system work, and gain an appreciation of the complex technologies necessary for reliable phone service.
You will learn how Private Branch Exchange (PBX) systems offer to businesses the same call handling capabilities as provided by central office (CO) switches. You will discover the added value voice system adjuncts such as voice mail and automatic call distributors (ACDs) offer businesses needing these services. You will also explore the protocols and technologies that enable Voice over Internet Protocol (VoIP) communications for both service providers and home and business users.
ISBN: 1-58676-163-3 SKU: 40-50.0