Return Policy

Contact WestNet to obtain a return authorization;

Phone 303-424-9168

e-mail: support@westnetlearning.com

 

Step 2:

Send your returns to:

 WestNet Learning

Attn: Returns RPA # ______________*

5460 Ward Road, Suite 360

Arvada, CO 80002

  

Important information regarding your return:

 

**** Electronic Products:

 No returns are accepted on electronic product downloads or CDs.

 

****Unopened Print Products (in original shrink-wrap):

Within 30 days after order date: Products may be returned for an account credit** or refund. Minus shipping charges and 20% restocking fee.

30-180 days after order date: Returns accepted for exchange / store credit** minus shipping charges and 20% restocking fee, and balance can be used for other WestNet products.

A 20% restocking / processing fee applies these returned products.

 

  • NO refunds accepted for discontinued versions/products. OR products returned more that 30 days after purchase.

 

****Shipping Charges/Restocking Fees: 

  • Shipping charges and restocking fees will be deducted from the original purchase amount of the return.

 

**Credits:

  • Credits are applied to your account past due balances first.