Contact WestNet to obtain a return authorization;
Send your returns to:
Attn: Returns RPA # ______________*
5460 Ward Road, Suite 360
Arvada, CO 80002
Important information regarding your return:
**** Electronic Products:
No returns are accepted on electronic product downloads or CDs.
****Unopened Print Products (in original shrink-wrap):
Within 30 days after order date: Products may be returned for an account credit** or refund. Minus shipping charges and 20% restocking fee.
30-180 days after order date: Returns accepted for exchange / store credit** minus shipping charges and 20% restocking fee, and balance can be used for other WestNet products.
A 20% restocking / processing fee applies these returned products.
- NO refunds accepted for discontinued versions/products. OR products returned more that 30 days after purchase.
****Shipping Charges/Restocking Fees:
- Shipping charges and restocking fees will be deducted from the original purchase amount of the return.
- Credits are applied to your account past due balances first.